FAQ

Shipping Information:

What are the shipping charges?

Standard deliveries are free and typically take 3-10 working days.

 

Payment Options:

How can I pay for my order?

We accept all major credit and debit cards.

 

Order Placement:

Steps to follow to finish making your order:

To place your order, simply click the "Add To Cart" button or use the "Buy Now" option for the desired product. Fill in your shipping and billing information, and we'll ship your order to the provided address.

 

Order Confirmation:

Will I receive an order confirmation email?

Yes, once your order is placed, you'll receive an order confirmation email containing a summary of your order, as well as your shipping and billing details.

 

Security Measures:

Is your website secure with my personal information?

Absolutely! We utilize SSL security to encrypt all your personal information. Your credit card information is not stored and is only used for the current purchase. We prioritize the protection of our customers' privacy.

 

Order Tracking:

How do I check the status of my order?

Once your order is placed, please allow 12-24 hours for processing. Once shipped, you'll receive an email notification. 

 

Are your products Australian made?

While some products are not currently made in Australia, we're committed to expanding our business and investing in establishing Australian manufacturing. Your support through purchasing our products brings us closer to achieving this goal of supporting local employment and the Australian economy.